Real People, Real Stories: Documentary-Style Lifestyle Videos
Brand video
Brand Awareness
Broad Audience
2 months

Client: Vivo smartphones
Task: Documentary-style lifestyle video production for a global brand launch
Ahead of a major international product presentation — whose live broadcast we also produced — Vivo came to us with a brief for three videos, each running 2–3 minutes.
The brief wasn't to walk through specs or design. It was to tell stories about interesting people: their profession, their history with the device.
For reference, we looked at Visa's documentary-style commercials — that observational, almost essay-like feel where the brand sits quietly inside someone else's story.
So the idea was to weave the phone naturally into a short video essay about someone's fascinating work, rather than building a script around the product.
Finding the right people wasn't simple. We needed heroes who genuinely used the device in their day-to-day work — not posed for the camera — and whose profession or passion would be both broadly interesting and at least a little relatable to a wide audience.
After a lot of back and forth with the client, we landed on three:
- a business owner who runs SUP board rentals and leads the tours himself
- a city tour guide specializing in historic landmarks
- a photographer documenting hand-carved window frames on old wooden houses

Even though the genre leaned documentary — real, unusual stories about real people — the underlying message stayed promotional, and the videos were built to premiere during the launch event itself.
That tension shaped pre-production. Scheduling made it impossible to align all three heroes' availability within the same production week, so two of the three videos used actors instead. We secured full life-story rights for those, of course. The SUP guy's video was the one shot with the actual real-life owner.
Even with actors involved, we didn't want the footage to feel overly polished or "ad-like." On the treatment level, our director pushed for mostly natural light and steadicam work with a slight handheld imitation — enough texture to keep things feeling observational rather than staged.

We also built in time to showcase the client's new wireless earbuds, per their request, alongside the phone.
The biggest planning challenge was timing: we needed to shoot during the parts of the day when the sun isn't directly overhead, since harsh midday light creates equally harsh shadows everywhere. So we shot mostly in the early morning and evening, when the light goes soft and golden toward sunset.
In one video, we even built the schedule around the exact moment the city's streetlights switch on — catching it as a product shot, with our actress photographing the street right as it happened. No pressure, but there was definitely no second take on that one.

Sure, you could fake all of that with CGI and skip the waiting entirely. But there's something genuinely magical about capturing a real moment instead of building it from scratch.
Another nerve-wracking moment: during the SUP shoot, our operator spotted a beautiful angle with no time to rig a tripod or stabilizer — so he just walked straight into the lake with the cinema camera. We had every insurance policy in place, but watching that unfold live was still nerve-wracking. The shots were worth it.

Throughout each video, we inserted real photos taken on the smartphone during the shoot — and labeled which Vivo model captured each frame. This wasn't an afterthought. At the time, there was an ongoing debate on Twitter about Apple's ad campaigns — whether the "shot on iPhone" footage was actually shot on iPhone, or quietly supplemented with professional gear. We knew we'd face the same scrutiny, so we got ahead of it with transparent labeling.
And honestly, the split was real: about half of those inserted photos were taken by the heroes themselves during filming, the other half by our operator, framing the composition and angle — the part of lifestyle videography that technology still can't fully automate without a human eye.
That's the line we try to walk on every documentary-style video production for marketing campaigns: real enough to earn trust, crafted enough to actually sell something.
If this kind of storytelling is what you're after, this wasn't our first time working with a phone brand. We've also built a TV commercial for Vivo from the ground up — a World Cup campaign shot with professional footballers — and helped Meizu grow a smartphone brand from zero market share to real traction using the same mix of strategy and craft. Whether you're after a polished TV commercial or a character-driven brand video closer to what we did here, that's the kind of work we do best.